Shipping policy

SHIPPING POLICY

Thank you for shopping with Wheels Overstock. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Wheels Overstock currently ships within the United States only. By placing an order with us, you agree to the terms of this Shipping Policy.

1. ORDER PROCESSING

Orders are generally processed within 1–3 business days after payment has been successfully received and the order has been verified.

Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.

Processing times may be longer during holidays, promotional periods, sales events, or periods of unusually high order volume.

We may contact you if additional information is required to verify or process your order. Orders may be delayed until the necessary information is received.

Once your order has been processed and shipped, you will receive shipping information and tracking details when available.

2. SHIPPING WITHIN THE UNITED STATES

Wheels Overstock ships orders to addresses located within the United States.

We currently do not ship internationally.

Shipping options and applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the products ordered, destination, package size, weight, and shipping method selected.

3. DELIVERY TIMES

Estimated delivery times are provided during checkout or in your shipping confirmation and are estimates only.

Delivery times may vary depending on:

  • Shipping destination
  • Shipping carrier
  • Shipping method selected
  • Product availability
  • Weather conditions
  • Holidays and weekends
  • Carrier delays
  • Incorrect or incomplete shipping information
  • Circumstances outside of our reasonable control

A shipping or delivery estimate is not a guarantee of a specific delivery date.

Once an order has been shipped, delivery is primarily handled by the applicable shipping carrier. Wheels Overstock is not responsible for delays caused by the carrier or circumstances beyond our reasonable control.

4. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before submitting your order.

If you provide an incorrect or incomplete shipping address, your order may be delayed, returned to us, or incur additional shipping charges.

If you notice an error in your shipping address after placing an order, contact us as soon as possible at sales@stancemotorsport.com.

We will make reasonable efforts to assist with address corrections before an order ships. However, we cannot guarantee that an address can be changed after an order has been processed or shipped.

5. TRACKING INFORMATION

When tracking information is available, it will be provided to you after your order has shipped.

Please allow some time for tracking information to become active after the carrier receives and scans your package.

If tracking shows that your package has been delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.

You may also contact us at sales@stancemotorsport.com, and we will make reasonable efforts to assist you.

6. LOST, STOLEN, OR MISSING PACKAGES

Wheels Overstock is not responsible for packages that are lost, stolen, or misdelivered after the carrier's tracking system confirms delivery to the address provided by the customer.

If your package is marked as delivered but you have not received it, we recommend contacting the shipping carrier promptly and checking with household members, neighbors, building management, or other persons who may have accepted the package.

We will reasonably assist with carrier inquiries when possible, but the carrier's delivery records may be used to determine the status of the shipment.

7. DAMAGED PACKAGES

Please inspect your shipment as soon as you receive it.

If your package or wheels appear damaged upon delivery, take photographs of the packaging and the products before disposing of any packaging materials.

Contact us as soon as possible at sales@stancemotorsport.com with:

  • Your order number
  • Photographs of the shipping box or packaging
  • Photographs of the damaged product
  • A description of the damage

We will review the issue and determine the appropriate resolution.

Do not install or use a wheel that appears damaged. If a product has been damaged during shipping, please contact us before attempting installation or modification.

8. WHEEL AND PRODUCT INSPECTION

Customers should inspect all wheels immediately upon receipt and before mounting tires, installing wheels on a vehicle, applying coatings, modifying the wheels, or otherwise using the products.

If you believe a wheel is damaged, defective, incorrect, or not what you ordered, contact Wheels Overstock before installation.

Once a wheel has been mounted, installed, modified, refinished, coated, or otherwise used, additional restrictions may apply to returns or claims.

Please refer to our Return Policy for additional requirements and eligibility.

9. MULTIPLE-ITEM ORDERS

If you purchase multiple products, your order may be shipped in multiple packages or shipments depending on product availability, warehouse location, package size, and shipping requirements.

You may receive separate tracking numbers for different packages within the same order.

10. SHIPPING CARRIERS

We may use different shipping carriers depending on the destination, product, package dimensions, shipping method, and availability.

Carrier selection may be made at our discretion unless a specific shipping method is expressly selected and confirmed at checkout.

Once an order is transferred to the shipping carrier, the carrier is responsible for transportation and delivery of the package.

11. SHIPPING DELAYS

Wheels Overstock is not responsible for shipping or delivery delays caused by circumstances outside our reasonable control.

These circumstances may include, but are not limited to:

  • Severe weather
  • Natural disasters
  • Carrier disruptions
  • Transportation delays
  • Road closures
  • Holidays
  • Labor disruptions
  • Incorrect shipping information
  • Address-related issues
  • Unexpected carrier volume
  • Government restrictions
  • Other events beyond our reasonable control

If your order is delayed, we will make reasonable efforts to assist you and provide available tracking information.

12. REFUSED OR UNDELIVERABLE PACKAGES

If a package is refused, cannot be delivered, or is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping or handling charges may apply.

If the package is returned to Wheels Overstock, we will contact you regarding the available options.

Any refund issued for an undeliverable or refused package may be reduced by applicable shipping, return shipping, or other costs incurred by Wheels Overstock, to the extent permitted by applicable law.

13. PO BOXES AND SPECIAL DELIVERY ADDRESSES

Certain products or shipping methods may not be eligible for delivery to P.O. Boxes, military addresses, freight forwarding addresses, or other restricted delivery locations.

If your shipping address cannot be serviced by the selected carrier, we may contact you to request an alternative address or shipping arrangement.

14. FREIGHT OR OVERSIZED SHIPMENTS

Certain wheel orders or larger shipments may require specialized or freight delivery due to their size, weight, quantity, or packaging requirements.

If an order requires freight or specialized delivery, additional shipping requirements or charges may apply.

Customers may be contacted before shipment to confirm delivery information or arrangements.

For freight deliveries, customers should inspect the shipment upon arrival and document any visible damage before accepting the shipment whenever possible.

15. TAXES AND OTHER CHARGES

Applicable sales tax and other legally required charges may be calculated and collected at checkout based on the shipping destination and applicable law.

Because Wheels Overstock currently operates and ships within the United States only, international customs duties and import charges generally do not apply to our orders.

16. ORDER CANCELLATIONS

Orders may begin processing shortly after they are placed.

If you need to cancel an order, contact us as soon as possible at sales@stancemotorsport.com.

We cannot guarantee that a cancellation request can be accommodated after an order has been processed or shipped.

If an order has already shipped, you may need to follow the procedures outlined in our Return Policy.

17. CHANGES TO THIS SHIPPING POLICY

We reserve the right to update, modify, or replace this Shipping Policy at any time.

Any changes will be posted on this page with an updated "Last updated" date.

Your continued use of our website and placement of orders after changes are posted constitutes acceptance of the updated Shipping Policy, to the extent permitted by applicable law.

18. CONTACT US

If you have questions about shipping, delivery, tracking, or an existing order, please contact us:

Wheels Overstock
Email: sales@stancemotorsport.com
Phone: (626) 814-1350
Return Address:
14145 Proctor Ave #21
La Puente, CA 91746
United States

Website: www.wheelsoverstock.com

Wheels Overstock currently operates and ships within the United States only.